The call home feature sends non sensitive data from your VAST Cluster to our central support server to enable us to provide proactive analysis and fast response on critical issues.
The data we collect is sent by HTTPS to a VAST Data AWS S3 bucket that we maintain for this purpose. For details, see the VAST Data Security Guidelines.
Be sure to complete your call home settings. This is the only way we can ever know that the data we collect from your VAST Cluster is yours!
From the menu (click ) , select Settings and then select the Call home tab.
Complete the General Setup fields:
Your customer name.
The name of the site where the cluster is installed.
The location of the site.
The frequency with which system state data is sent to the support server. Disabling the setting stops system state data being sent.
The frequency with which debug data is sent to the support server. Disabling the setting stops debug data being sent.
Enter proxy server details if you would like the data to be sent through your own proxy server.
Enables SSL verification. Disable if, for example, you are sending the call home data through a proxy server that does not have an SSL certificate recognized by VAST Cluster. VAST Cluster recognizes SSL certificates from a large range of widely recognized certificate authorities (CAs). VAST Cluster may not recognize an SSL certificate signed by your own in-house CA.
To fill out your call home settings via CLI, use the following commands.
For full CLI command syntax, including arguments, enter the command at the CLI prompt, followed by ?.