To order an FRU, quote the VAST Data part number. You can find the part numbers in Field Replaceable Units (FRU).
Contact VAST Data Sales to receive a quotation for the required replacement parts. The parts are free of charge when the unit is under warranty. For out of warranty units, the parts are charged.
If any parts have failed within the warranty period, contact VAST Data Support to create a Return Merchandise Authorization (RMA) and receive the replacement parts.