To order an FRU, quote the VAST Data part number. You can find the part numbers in Field Replaceable Units (FRU).
Contact VAST Data Sales to receive a quotation for the required replacement parts. The parts are free of charge when the unit is under warranty. For out-of-warranty units, the parts are charged.
If any parts have failed and you have a service agreement with VAST Data, contact VAST Data Support to create a Return Merchandise Authorization (RMA) and receive the replacement parts.